All products are shipped within 48 hours of placing the order. All products are shipped from the factory located in Noida, Uttar Pradesh (India) to the respective shipping address(s) provided by the user/customer/purchaser. As we endeavour to deliver our products across India, to effectuate delivery. Details of delivery partners will be provided to the users upon the purchased product being handed over to the delivery partner by our company.

A standard date of delivery shall be provided to the Users in the order confirmation email. Users are to provide complete street addresses along with their PIN code details at the time of placing the purchase order.

Our orders are processed on weekdays i.e. from Monday to Saturday, excluding national or declared holidays.

In case you book multiple products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible. Furthermore, we process to only one shipping address per order, therefore, in case, any customer places an order of several items to be shipped to different address(es), each address shall be treated as a separate order.

We do not ship to Post Office Box address(es) and do not take any responsibility for non-delivery of orders in case an order is delivered to P. O. Box and not received by the customer.

Orders once confirmed cannot be edited/ modified/ or changed. However, We accept such requests for address change, made within 12 hours of placing the order or from order confirmation. For related concerns and queries, you may reach us at ho@dulhaghar.com

Keeping in view the ease of delivery, our courier partners will make three (3) delivery attempts at the address specified by the user or customer, and thereafter if the order/ package remains undelivered, our courier partners will inform us regarding the said non-delivery.

We aim to keep stock of all products listed on our website. In case you have made payment for a product that is unavailable or would take longer to deliver then, we will make proactive attempts to communicate with the User about the delay, within 2 working days, on his/her registered mobile number or email address.

Upon order confirmation, we provide the User with a tracking number for the order via Email and SMS. Your orders can be conveniently tracked through the Online Tracking Facility on our website under “Track Order” in the My Account section. In case of any delivery-related concerns or disputes or if the package status is visible as non-deliverable, you are requested to contact our courier partners’ customer service numbers or reach out to them on the below-mentioned websites-

FAQs

IS COD OPTION OFFERED IN MY LOCATION?
We offer Cash on Delivery (COD) services right now . Whether the product is delivered to your location depends entirely on the courier company. As mentioned above, it would be wise if you mention your pin code along with the address. This will help bring clarity to the delivery procedure.

WHAT IF WISH TO CHANGE MY PRODUCT FOR ANOTHER?
In that case, you must exchange it within 7 days from the time of purchase. But, you will have to bear the shipping charges. So, pick your products wisely.

DOES GIGLAYFE DELIVER INTERNATIONALLY?
No, we only deliver in India. You can make orders from abroad but your delivery address needs to be in India.

WHAT ARE THE DELIVERY CHARGES?
The delivery charges may vary from place to place and as per the product. The reason why products have a delivery charge is because importing low cost items is expensive and the costs need to be recovered.
Minimum shipping charges starts from Rs 40

WHAT ARE FACTORS THAT AFFECT THE DELIVERY TIME SCHEDULE?
There are several factors that might affect the delivery schedule. These have been mentioned below;
1. Availability of the product.
2. Holiday’s between delivery schedules.
3. Location of the buyer.
Therefore, our advice to the buyer would be to give his/her pin code in order to know the exact delivery time.

ARE THERE ANY HIDDEN COSTS (GST, OCTROI ETC.) ON ITEMS SOLD BY dulhaghar.in?
No, there are no hidden costs associated with our products. The amount shown on the product page is the final price inclusive of all other costs. If there are any delivery charges, it would be mentioned along with the product price.