Exchange Policy

Requests for return or Exchange of products purchased from our e-commerce portal, dulhaghar.in, are required to be made by Users within 10 days from delivery of the product(s). Users can place their request to our Customer Care Team via email at Ho@dulhaghar.com

You are to send your details i.e. Order number/ Order ID and Reasons for Exchange and Return via email.
Please note: Accessories are NOT eligible for Return or Exchange.

We offer 2 types of returns and Exchanges:

• Exchange at Store: We will assist you at all Dulha Ghar stores i.e. nearest to your location, after your request has been received, processed and accepted by the Customer care team. We will communicate all the acceptances on your registered email/ or phone number.
• Online Exchange: You are requested to adhere to the below detailed process for exchanging the purchased products online.

After the delivery of the purchased product, if you are unsatisfied with the product subject to the issues stated in point number 6 below, kindly email us your order details of the existing product which you want to replace or return at ho@dulhaghar.com. The existing product needs to reach us at Noida and returns can be made in the following ways-

You are required to courier the product to the below address: - Dulha Ghar B-156 Sector 63 Noida, Uttar Pradesh 201301

For all self-shipped returns, you will be duly reimbursed the shipping costs in the form of Dulha Ghar e-gift cards which are easily redeemable in your next purchase (maximum amount reimbursable is Rs. 150 per order). You must share a scanned copy of the courier bill/receipt with us on

The courier bill/receipt should satisfy the following conditions for successful processing:

• It should contain the weight of the returned product.
• Residential/office address, destination address, shipment date, amount and other details should be mentioned.
• The information on the receipt should NOT be edited/over-written.
• The courier charge (amount mentioned on the receipt) should not go past the Sender-Destination-Service combination and shall be cross-checked with the courier company.
• This is subject to your returns being inspected and successfully processed upon receipt at our end.
• Once the product is received at our end, it will go through an internal quality check. After the product is verified, we will process the Exchange request.

All items must be returned in the original condition with the product packaging seal, as sent and delivered by Dulhaghar

(3) Non-Returnable/Exchangeable Goods…

Any item returned showing signs of used, without the seal or damaged in any other manner shall not be accepted for return.

Please be advised that there are certain categories of the products on which return/exchange is not applicable as a part of agreement with the brands.

DISCOUNT VOUCHERS: Dulhaghar introduces you with exciting deals and offers every time. But no two discount coupons can be used or redeemed at the same time purchase. Only one discount coupon can be used at one purchase.

All requests for return of product must be placed within 7 days from the date of delivery. No return requests after that will be accepted & processed.

Once the goods are accepted for return, the same shall be replaced within 7 working days.